About Me

I see the patterns most people are too close to see.

People usually come to me when the strengths that built the business start getting in the way of what comes next.

Maybe it’s growing faster than the way you have been leading can keep up with. Maybe you’re thinking about what it would take to double, sell, or eventually hand off what you’ve built, but also wondering who you are when you’re no longer the one holding it together, and what happens if you stop doing the things that made people trust you in the first place.

At that point, better operational systems matter, but they’re not the whole answer.

Every business has a nervous system. It’s often built on the nervous system of the person leading it. The way you cope, decide, overextend, or protect does not stay private. It sets the culture. It determines how people handle conflict. It influences what gets rewarded, what gets tolerated, and what no one says out loud.

The strengths that built the business can become the very thing that caps it, especially when doing less, stepping back, or letting someone else carry more of it feels like lowering the standard or leaving something important undone.

And if you are not looking at that layer, no new framework will fix it.

I do my best work with a small number of clients at a time. People usually come in talking about one problem. I’m looking at the one that keeps recreating it. I’m looking at what the leader keeps stepping in to do, what the team has learned to wait for, where roles are blurry, where loyalty is getting in the way of accountability, and where being nice is blocking honesty.

I’m looking at what the business or organization now depends on to keep growing, even when the person who knows it best is you.

People who work with me usually feel two things pretty quickly: relief and recognition. I’ll say the thing the room already knows, but no one has wanted to say plainly. I’ll help you see what starts with you, what the team has adapted to, and what the structure keeps rewarding.

“With Erin’s guidance, I made more progress in my career and as a leader than I’ve ever thought possible! Erin can see the potential in me that I sometimes can’t see in myself, and they share the hard truths when they know I need to hear them.”

Sarah K, Founder of Outpass Trekking

I came to this work through more than one lane. I have a PhD in Social Psychology. I led User Experience Research at Facebook and helped bring Facebook Stories to 2 billion people. I was the Director of User Experience Research and Design at Microsoft Yammer. I’m now a Level 3 Internal Family Systems practitioner, an executive and business coach, Director of Psychological Strategy at Equanima, and a facilitator with LifeLabs Learning.

I’ve worked one-on-one, with teams, and inside large systems where decisions affect millions of people.

I’m not interested in helping you manage the optics of a problem. I’m interested in helping you build something that does not keep asking the same people to hold it all together.

Kaya J, Transformational Coach

If you are leading a mission-driven organization or growing business at an inflection point, and you know the next chapter requires more than a new framework, we should talk.

I work with CEOs, founders, Executive Directors, and senior leaders who care deeply about their mission and are ready to look honestly at how their leadership, their team, and their structure keep pulling on each other.